To acquire the knowledge and experience that suits my potential and capacity as a trained individual enhance from the experiences and life itself. Through my determination and resilience goal is to be an asset to your esteemed company. An empathetic customer service representative who loves getting to talk to new people every day and help them solve problems. Crafted service approach of finding out what customers' goals are and what their level of expertise in the product was rather than automatically giving boilerplate advice, leading to a 92% customer satisfaction rating.