I have about 15 years of BPO experience for back office and analyst jobs. I am currently doing online remote work at home (e.g. data entry, SME, query creation, annotation which are mostly used for machine learning). Formerly employed in CGI Philippines, as a Change Specialist for BMSS – Change Management. Formerly a Reports Analyst for ITSS Service Hub Enterprise Management - AU. Also as a Senior Analyst under Customer Management Centre for British Telecom. Prior to that, one of the pioneers for BT Customer Management Centre as Analyst/SME in Logica.