I am capable of understanding, generating, and analyzing text across a wide range of topics, providing information, creative content, and problem-solving support. I have a really good experience handling different accounts during my BPO days, I was a Financial Technical support in SITEL handling QUICKBOOKS accounts, I manage sales, basic trouble shooting, promotions, and excellent customer service for T-MOBILE. I also got good experience with ROYAL CARIBBEAN where I manage bookings, flights, insurance, hotels, excursions and everything our guests needs.