Systems-Savvy E-commerce Operations | Order Processing | Shopify Product Page Optimization | Product Research | Prompt Engineering

3+ years of proven backend operations helping small to medium Direct-to-Consumer Ecommerce brand, as from its early stage operations scaled into multi-million monthly revenue.

𝗪𝗛𝗔𝗧 𝗜 𝗖𝗔𝗡 𝗗𝗢 𝗙𝗢𝗥 𝗬𝗢𝗨
* Business Operations
* Order Management
* Shopify Product Listing
* Branding
* Image Optimization
* Customer Chat Support
* POS Invoice Verification
* Transaction QA
* End-to-end Order Processing
* Cross-functional Coordination
* Workflow Documentation
* Product Page Optimization
* Description CopyWriting
* Basic CRO
* Customer Chat Support
* Client Email Correspondence
* Scheduling Meeting/ Appointments
* Calendar Scheduling
* Multi-System Navigation
* Process Adherence

Tools I've Worked With:
Microsoft Teams · Google Workspace · Zoom · Outlook · Google Excel · Canva · Photopea · ChatGPT · Zendesk · Trello · Shopify · Shopify Apps · Gorgias · POS Systems · Meta Business Suite · Pancake v2 · Salesforce/Customer Case Management Systems