* Expertise:
E-commerce & Store Management-Shopify backend management-Product listing creation and optimization-Inventory tracking and stock order planning-Discount and promotion setup-Order and fulfillment coordination-Managing third-party apps (Shopify integrations)-Customer support via email and chat-Marketplace experience: Amazon, Wayfair, Walmart, Home Depot, eBay, and Houzz
Operations & Virtual Assistance-SOP creation and process documentation-Inbox and calendar management-Research and reporting (e.g., suppliers, trends, tools)-Project coordination and team follow-ups-Freelancer management and task reviews
Lead Generation & Prospecting-Identifying potential leads based on target criteria-Creating and managing outreach lists-Writing and sending cold messages and emails-LinkedIn and database prospecting-CRM or spreadsheet-based lead tracking
Content Creation & Branding-Instagram content design using Canva-Writing copy for social media and product pages-Creating campaign graphics for sales and announcements-Basic video editing-Working within brand guidelines
Soft Skills & Work Style-Organized and detail-obsessed
-Fast learner, especially with new tools-Proactive communicator-Comfortable working independently or in small teams-Founder-support mindset
* Work Experiences
-E-commerce VA / Catalog Manager
-E-commerce Merchandising Specialist
-Brand Partnership Executive
-Team Leader/Quality Assurance Specialist
-Lead Generation Specialist
-Social Media Manager
-Administration Executive / Receptionist
-Brand Ambassador