Certified Medical Virtual Assistant with 3 years of clinical laboratory experience in fast-paced healthcare environments. Knowledgeable in healthcare workflows, medical terminology, patient communication, appointment scheduling, EMR/EHR, insurance verification, prior authorization, and patient information management. Detail-oriented, organized, and reliable, with strong communication and multitasking skills. Experienced in maintaining accuracy, confidentiality, and professionalism while supporting healthcare providers and ensuring efficient administrative workflows.