Versatile Virtual Assistant with 11 years of experience in the BPO and ITO industry, specializing in customer service, technical troubleshooting, and administrative support. Skilled in managing calendars, emails, and client communications while providing reliable technical guidance and process improvement. Proficient in Microsoft Office, Google Workspace, CRM systems, and project management tools such as Trello, Asana, and ClickUp. Dedicated to helping businesses stay organized, efficient, and connected by delivering professional support tailored to their needs.
