Mortgage and Customer Service professional with 4+ years of experience supporting clients, executives, and business operations, including Australian home loan applications, customer service, and administrative support. Experienced in supporting a CEO and broker by managing emails, calendars, appointments, follow-ups, and day-to-day administrative tasks, while also handling loan documents, client information, and application requirements. Proficient in CRM and administrative tools including Infynity, HubSpot, Microsoft Office, and Google Workspace. Known for being organized, detail-oriented, proactive, and reliable in managing multiple priorities while maintaining clear communication with clients and
internal teams.
KEY SKILLS
Executive Calendar Management | Email Management | Customer Service | Administrative Support | CRM Management | Mortgage Loan Support | Document Management | Data Entry | Microsoft Office | Google