Strategic Operations Leader with 6+ years of progressive experience advancing from customer service to operations management within a U.S.-based, multimillion-dollar organization. Proven record of driving efficiency, scaling teams, and leading ERP transformations across 2M+ SKUs and $3M+ in government contracts. Skilled in cross-functional leadership, vendor negotiations, pricing strategy, and compliance oversight. Recognized as a resourceful, customer-centric leader who bridges day-to-day execution with long-term operational strategy.
