Experienced BPO and Customer Service Professional with strong skills in operations support, team coordination, customer service, problem-solving, and process improvement. Experienced in managing high-volume customer interactions, monitoring performance, handling escalations, coordinating with internal teams, and maintaining accurate records. Selected as a mentor at TTEC, providing guidance and support to tea-----------mbers. Organized, adaptable, detail-oriented, and capable of working independently or collaboratively while maintaining productivity and service quality.
Verified
