I am a results-driven Sales and Operations professional with 7+ years of experience in Hospitality and F&B, 5+ years in BPO and Financial Services, and extensive experience in Sales, Customer Support, Operations, Event Coordination, and Business Management.
I have experience handling customers, managing inquiries, closing sales, coordinating events, preparing quotations, following up leads, handling administrative tasks, coordinating suppliers and teams, and ensuring smooth day-to-day operations.
My BPO experience also gave me strong skills in customer retention, payment assistance, account handling, negotiation, problem-solving, and handling difficult customers professionally.
As a Sales & Operations Manager and business operations professional, I am comfortable working independently, managing multiple priorities, communicating with clients, and taking ownership of tasks from start to finish.
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