I've worked inside Kajabi itself, on both their Community team and their Technical Support team. That means I'm not just someone who's clicked around the platform for a client, I've troubleshot it, moderated it, and helped run it from the inside.
Here's what that looks like in practice:
- Kajabi, end to end. Community moderation and design, FAQ and knowledge base creation, chat/email support, and software troubleshooting, done directly for Kajabi's own Community and Technical Support teams.
- Ops that don't drop balls. Calendar and meetup management, lead generation, QA, and market/competitor research across multiple companies (Vibely, Kajabi, Posh Properties), using tools like Asana, Notion, Airtable, and Confluence.
- Web and marketing, not just admin. Trained in GHL, Showit, SEO, and brand/website design. As Marketing Team Manager at -----------c, I oversaw the website creation team, SEO team, and product packaging design, not just executed tasks, but managed the people doing them.
- A real estate angle most VAs don't have. Short term rental management on Guesty, Airbnb, VRBO, and -----------: listings, pricing and rate management, availability syncing, and listing optimization for visibility and bookings.
If you're running a Kajabi based business, need someone who can bridge tech support and marketing ops, or just want one person who can handle the platform and the moving pieces around it, happy to chat about what you're working on.
