Seasoned CSR with Collections & Debt Settlement Negotiation Experience

I am a seasoned professional with a strong background in the BPO: financial/ banking industry.
I have 3 years of experience as a Customer Service Representative as well as a Collections Specialist.
7 months of experience as a Debt Settlement Negotiator in a remote/ WFH set-up.
I have experience handling both Inbound, Outbound calls and Email support.