Detail-oriented professional with 8+ years of administrative experience and over 2 years of virtual assistant and e-commerce customer support experience. Began my career as a Management Information System (MIS) Associate and Executive Secretary, where I developed strong multitasking, organizational, and communication skills in a fast-paced corporate environment.
Experienced in email and chat customer support, order processing, refunds and returns, PayPal dispute resolution, and order tracking for e-commerce businesses. Proficient in Microsoft Word, Excel, research, and data management.
Reliable, adaptable, and committed to delivering excellent customer service while supporting smooth and efficient business operations.
Thank you
Verified
