Industrial Engineering graduate and Lean Six Sigma Yellow Belt certified professional with experience in process improvement, business analysis, system development, requirements gathering, documentation, operations support, and project coordination.
I currently work in an IT Systems & Solutions environment, helping businesses translate operational needs into system requirements, improve workflows, document processes, and support system enhancements.
I am also experienced in Microsoft Excel, Word, PowerPoint, Visio, Power BI, AI Tools (Claude, ChatGPT, Gemini), online research, administrative support, and documentation.
I have previous experience as a Virtual Assistant and HR Specialist, giving me a combination of analytical, technical, administrative, and communication skills.
I am organized, detail-oriented, reliable, and comfortable working independently or with cross-functional teams. I am open to remote opportunities in Business Analysis, Process Analysis, Systems Analysis, Operations Support, Project Coordination, Virtual Assistance, Data/Reporting, and Administrative Support.