I'm an eCommerce Operations Specialist with hands-on experience in driving back-end store workflows, product listing optimizations, order fulfillment, and multi-channel customer operations. Proven track record of supporting US- and European-based brands by eliminating operational bottlenecks, optimizing product metadata, and protecting brand voice across customer touchpoints. Experienced across Shopify Admin, Amazon Seller Central, Gorgias/Zendesk, and Klaviyo to maintain scalable, error-free store ecosystems.