Detail-oriented and organized Logistics Virtual Assistant with experience supporting logistics operations, shipment coordination, order tracking, inventory monitoring, data entry, and customer communication. Experienced in maintaining accurate records, coordinating with suppliers and carriers, and helping ensure shipments are processed and delivered on time.
Experienced in handling UPS retail accounts, including The UPS Store and Authorized Shipping Outlets, as well as communicating with internal parties such as drivers, dispatchers, and vendors. Skilled in customer service, complex software tools, administrative tasks, account onboarding, follow-ups, and back-office support.