I am a career shifter aspiring Virtual Assistant with 13+ years of international aviation customer service experience, supporting clients and teams in fast-paced, detail-sensitive environments. My background includes client communication, email and calendar management, travel coordination, documentation, data entry, scheduling, customer inquiries, and administrative support.
I have worked in aviation, financial services, hospitality, and business operations, where professionalism, accurate information, and timely follow-through were essential. I can help keep inboxes, calendars, files, records, and client communications organized so business owners and teams can focus on higher-priority work.
I am comfortable using Microsoft Office, Google Workspace, Zoom, Microsoft Teams, Google Meet, and basic CRM and workflow tools such as GHL, Slack Notion, WhatsApp and Click Up. I also use ChatGPT and AI productivity tools to support efficient research, drafting, and routine administrative work.
My goal is simple: provide reliable support that helps operations run smoothly and gives clients a professional, positive experience.
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