ICT diploma graduate seeking remote, preferably non-voice work in virtual assistance, technical support, and data operations.
During on-the-job training in a computer-shop setting, I handled customer files, adjusted print settings, prepared and formatted documents, assisted customers, and practiced basic PC troubleshooting.
I bring attention to detail, clear written communication, Microsoft Office skills, data entry, file organization, documentation, and foundational Windows and networking knowledge. I am building personal practice work samples in client request tracking, file organization, process documentation, and first-line PC troubleshooting.
I learn new tools quickly, follow documented processes carefully, and am ready to contribute in an entry-level remote support role.
