I am a Business Operations and Automation Specialist with hands-on experience in business operations, administrative support, workflow improvement, documentation, compliance tracking, CRM management, and building simple business systems and automations.
My background in operations management helps me understand how a business works beyond individual tasks. I look at the full process, identify bottlenecks, organise information, and create practical solutions that make work easier for business owners and their teams.
I can assist with:
• Business operations and administrative support
• Workflow and process improvement
• Google Sheets and Google Workspace systems
• Forms, trackers, dashboards, and reporting
• CRM and lead management
• Business automation and Apps Script workflows
• Website and landing page support
• SOPs, documentation, and file organisation
• Compliance and monitoring systems
• AI-assisted research, content, and productivity workflows
I am organised, detail-oriented, proactive, and comfortable learning new tools when a business requires them.
I work best with business owners and teams who need someone who can not only complete tasks, but also understand the process behind them and help improve the way the business operates.
