QA Tester & IT Support Specialist
As a Quality Assurance Tester, I execute functional, exploratory, and regression testing across web and mobile platforms, track defects using Jira, and verify UI designs in Figma. As an IT Support Specialist, I troubleshoot hardware, software, and network issues, configure operating systems, organize files and manage dynamic records using Google Drive and Sheets, and create visual graphics for commercial and community guidelines.