I’m a Certified Medical Virtual Assistant with almost 3 years of hands-on VA experience supporting U.S. healthcare providers, and a total of 6 years working in the health insurance field.
My background includes working in the healthcare BPO industry, where I eventually became a Team Leader for almost 3 years. That role helped me develop strong leadership, problem-solving, and communication skills — especially when handling complex cases, coaching teammates, and dealing with high-pressure situations.
I’m experienced in:
• Benefits & eligibility verification
• Prior authorization creation, submission, and follow-ups
• Claims support and coordination
• Patient scheduling and referral assistance
• EMR documentation, chart updates, and record organization
• Clear, professional communication with patients, payers, and providers
I value accuracy, organization, and confidentiality, and I take pride in helping clinics save time, reduce errors, and deliver a smoother patient experience. I’m proactive, detail-oriented, and always open to learning new tools and workflows.
My goal is simple: provide reliable support so your practice can focus more on patient care — and less on admin work.
