Customer Service Support Specialist|Quality Analyst | Commercial Leasing and Lending (Discharges) | Dispute Resolution Specialist|E-commerce|Email Support|Video Editor (Canva, Capcut, Zendesk, Apply Online, Equifax,Dynamics))

Customer service professional with experience spanning Dispute Intake and Quality Analysis for a US fintech account, and most recently as a Senior Associate for an Australian commercial lending and leasing company reviewing legal loan discharge documents, managing client calls, and calculating final payout figures for loan settlements.