I am a results-driven Customer Service and Sales Professional with over seven years of experience in
customer support, outbound sales, account management, and client relations. Throughout my career with
TELUS Digital and Concentrix, I consistently delivered strong customer experiences, built long-term client
relationships, and regularly exceeded performance expectations by achieving an average of 100–110%
beyond monthly sales targets.
Working in fast-paced BPO environments strengthened my communication, problem-solving, multitasking,
and CRM management skills.
