- I am proficient at quickly learning new process and tasks.
- Adept at managing and streamlining current processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives.
- Experienced in Cold Calling/CRM/Customer Service/Online Bookkeeping/General VA
- I am used to working in a fast-paced environment.
- I can work with limited supervision and able to think critically and develop solutions that are realistic and implementable.
- I can skillfully manage wide-range of support tasks.
- Leverage strong multitasking skills to manage customer service, data entry, invoicing, customer credits and refund processing, reconciliation of payments.
- Responding to customer inquiries via email daily
- Liaise with cross-functional teams in support of customer needs.
- Manage and maintain reports in-support for daily operations
- And other ad hoc duties as directed (knowledgeable with SAP, Workday, SalesForce, PowerBI, Tableau, SPOT, Excel, etc)
Verified
