Proactive Operations Business Manager (OBM) & Executive Virtual Assistant with over 15 years of combined experience across business management, healthcare operations, remote customer support, and clinical administration.
I partner with busy business owners, healthcare executives, and founders to manage day-to-day operations, build standardized workflows (SOPs), coordinate teams, and handle high-level administrative tasks so leadership can focus on growth. Core Executive & Operational Strengths:Business & Operations Management:
- End-to-end workflow optimization, SOP creation, staff supervision, vendor coordination, and inventory/POS oversight.
- Executive Administrative Support: Calendar & email management, travel coordination, CRM management, multi-platform communication, and meeting documentation.
- Project & Collaboration Tools: ClickUp, Trello, Google Workspace, MS Office 365, Zoom, Loom, and MS Teams.
- Healthcare Practice Support: HIPAA & GCP certified; experienced in EHR/EMR platforms (Oracle Cerner, Shaman), patient data handling, and practice documentation.
-Client & Customer Relations: Professional live chat and email support, customer problem resolution, and cross-cultural communication.
Whether you need high-level executive support, project and team coordination, or specialized healthcare practice operations, I bring reliable leadership, clear communication, and high attention to detail to your business.
