Training, documentation, research, and operations professional with 8 years of experience across training development, education, research, administrative support, and online client-facing work. Experienced in courseware and content development, documentation, research, data management, quality assurance, report and presentation preparation, stakeholder coordination, and digital workflow support. Strong written and verbal communication skills with experience working with internal teams, external partners, international learners, and diverse stakeholders. Proficient in Google Workspace, Microsoft Office, Canva, Zoom, online research tools, and AI-assisted productivity platforms.
