I'm a Customer Service and Operations professional with 10+ years of experience in client coordination, loan processing, documentation, and records management within the financial services industry.
I support businesses with customer inquiries, email and calendar management, data entry, document review, file organization, CRM updates, and workflow coordination. My financial services background trained me to work accurately, meet deadlines, and protect confidential information — all while keeping client communication clear and professional.
I'm proficient in Google Workspace and Microsoft 365, with hands-on training in Asana and Microsoft Teams for work management and remote collaboration. I'm organized, detail-oriented, and comfortable managing multiple priorities while keeping tasks properly tracked.
I'm currently seeking a full-time remote role in Customer Support, Administrative Support, Operations Support, or Loan/Mortgage Processing, where I can apply my experience while continuing to grow in a remote work environment.
