Project Manager & Operations Leader with over 10 years of experience driving cross-functional team execution, BPO account management (up to 150 FTEs), and travel/airline technology implementations. Proven track record in managing global airline partner relations, end-to-end project lifecycles, operational dashboards, and process improvements certified with a Lean Six Sigma Yellow Belt. Deep technical proficiency in Global Distribution Systems (Amadeus, Sabre, Galileo) and client KPI optimization.
