I run operations remotely for businesses and digital marketing agencies. At my last agency, I helped scale the team from 10 to 40+ people and the book from a handful of clients to 240+ active retainers, building the SOPs, systems, and reporting infrastructure that made that growth survivable.
What I do day to day:
• Build and document SOPs, onboarding, and knowledge bases. I cut new-hire ramp-up from months to days.
• Manage cross-functional delivery across web development, hosting, SEO, SEM, PPC, and SMM.
• Deploy AI and automation workflows to kill manual bottlenecks (cut ticket turnaround by 70%).
• Full-stack SEO: technical, on-page, local, Google Business Profile, schema, citations, and backlinks. Ahrefs, Semrush, BrightLocal.
• Client and internal reporting dashboards using GA4 and Search Console. Looker Studio. ClickUp Dashboards.
• WordPress, Webflow, and Squarespace. I've built and shipped 40+ sites myself.
Before agency life, I spent three years in corporate development at a multinational manufacturer, advising the COO and President on expansions and M&A across the Philippines, Vietnam, Cambodia, Hong Kong, China, and the US.
I have a Bachelor's degree in Industrial Engineering (graduated with honors), a Lean Six Sigma Green Belt, and a Graduate Certificate in Data Science & Analytics.
I work best with owners who need someone to take operations off their plate entirely, not just execute tasks. If that's what you're hiring for, message me.
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