I am an Information Technology graduate with hands-on experience in web development, desktop support, quality assurance, technical documentation, and Microsoft SharePoint.
During my internship at Conduent, I supported 30–40 computers, resolved hardware and software issues through a ticketing system, assisted with IT asset management, deployed 70 desktop units, and developed a SharePoint-based HR communication system.
I also worked as a Frontend Developer, QA Tester, and Technical Writer for an IoT-based smart greenhouse project. My responsibilities included developing a responsive monitoring dashboard, integrating the frontend with IoT hardware, implementing authentication and role-based access, conducting manual testing, reporting defects, and creating technical documentation.
My skills include:
• HTML, CSS, JavaScript, TypeScript, and PHP
• Frontend web development and responsive design
• Manual testing, bug identification, and quality verification
• Desktop, hardware, software, and basic network troubleshooting
• Microsoft SharePoint and technical support
• Technical writing and documentation
• AI-assisted research, coding, debugging, and automation
• ChatGPT, Claude, GitHub Copilot, and Cursor
I am organized, detail-oriented, adaptable, and committed to producing reliable, high-quality work. I communicate clearly, follow instructions carefully, and continuously improve my technical skills. I am open to junior web development, IT support, QA testing, technical virtual assistance, and project-based opportunities.