MY DISC PROFILE: C 30% - I 25% - S 23% - D 22% (Compliance + Steadiness type — accurate, detail-oriented, patient, and process-driven. I follow SOPs meticulously and double-check inventory records for absolute precision.)
Hi, I’m Leonica — an organized operations professional leveraging 7 years of corporate customer service and retail experience to support growing e-commerce brands. To seamlessly apply my operational expertise to the digital space, I completed intensive, face-to-face technical training in General Virtual Assistance 2.0 through the Department of Information and Communications Technology (DICT) SPARK Program, graduating with a 99% final grade.
I specialize in setting up and maintaining clean, automated backend tracking systems that prevent stockouts, eliminate order fulfillment bottlenecks, and keep e-commerce data pristine.
WHAT I CAN DO FOR YOUR E-COMMERCE STORE:
🔹 Inventory Management & Control: Monitor warehouse stock ins/outs, update inventory master records, set automated low-stock triggers, and organize data cleanly by SKU/category.
🔹 Multi-Channel Order Tracking: Centralize and log daily customer orders, assign courier pipelines (e.g., J&T Express, LBC), and manage precise tracking number lifecycles.
🔹 Amazon FBA Supply Chain & Kitting Support: Manage backend component calculations, track bundle limits based on individual components, and organize data layouts for seamless manufacturing workflows.
🔹 Product Listing & Clean Data Entry: Structure extensive product variants, dimensions, pricing, and tags into clean spreadsheets optimized for batch platform uploads.
🔹 Google Workspace Administration: Keep corporate files, shared drives, and business documentation organized so your team never loses critical operational assets.
Fully trained, detail-driven, and ready to implement reliable backend structures for your store. Let's optimize your operations so you can focus completely on scaling!
