Loan Processor
Detail-oriented Loan Processor with experience handling applications, reviewing documents, verifying information, and maintaining accurate records. Skilled in administrative tasks, data entry, follow-ups, and customer communication, with a strong focus on accuracy, confidentiality, and timely processing.
Chargeback Manager
Experienced Chargeback Manager specializing in PayPal, Stripe, Shopify, and payment disputes. Skilled in reviewing transactions, preparing compelling evidence, managing dispute cases, tracking outcomes, and reducing chargeback losses while maintaining strong attention to detail.
Customer Service
Customer-focused professional with experience handling high-volume inquiries, order concerns, refunds, complaints, and escalations. Skilled in Gorgias, Zendesk, Richpanel, Shopify, and email support, with strong communication, problem-solving, and multitasking abilities.
