Served as the organization's primary IT Systems Administrator responsible for both cloud and on-premises infrastructure. Managed Microsoft 365 services as Global Administrator, including Exchange Online, Outlook, SharePoint, Microsoft Teams, and Azure Active Directory. Administered cloud subscriptions, company domains, and corporate email services while overseeing enterprise networking using Fortinet firewalls, Aruba Instant On switches, Huawei AirEngine wireless solutions, TP-Link access points, NetGear devices, and Dell switching infrastructure.
Managed NAS storage systems, file sharing permissions, backup strategies, Microsoft SQL Server and MySQL databases, and produced customized reports for management. Developed IT policies and procedures, coordinated IT procurement with vendors, prepared monthly infrastructure health reports, and presented IT plans and project updates to executive management. Led infrastructure upgrades, implemented cybersecurity awareness programs, configured CCTV systems, IP PBX solutions, Hikvision time attendance systems, printers, and provided IT support for both office and construction site operations throughout the organization.
