Dynamic and solutions-driven Systems Engineer with 15+ years of hands-on enterprise IT experience specializing in Modern Device Management, Cloud Identity, and Infrastructure Automation. Proven track record in orchestrating enterprise endpoint ecosystems utilizing Microsoft Intune and SCCM, alongside administering robust cloud topologies within Azure AD (Entra ID) and Microsoft 365. Expert in executing seamless IT lifecycle governance, deploying standardized Windows Autopilot profiles, and engineering interactive business intelligence matrices via Power BI. Adept at delivering high-availability Level 2/3 technical infrastructure operations within Agile and ITIL service delivery frameworks.