Cybersecurity & IT Support Specialist | CCNA Certified | Cloud Admin (Google Workspace & Microsoft 365)
I help US businesses keep their IT infrastructure secure, running, and compliant. CCNA-certified with hands-on experience monitoring cybersecurity tools (Zabbix, ThreatDown, Better Uptime), performing vulnerability assessments and IT risk reviews, and managing incident response through Jira. I've delivered remote technical support to US and international clients via AnyDesk/RDP, administered Google Workspace and Microsoft 365 environments (user access, backups, email routing, Entra ID), and assisted in a full client migration from Google Workspace to Microsoft 365.
Strong documentation habits, TOEIC C1 English proficiency, and a background in network security (routing, switching, VLANs, subnetting) round out my technical foundation. I'm detail-oriented, fast to onboard, and comfortable working independently across US time zones.
Available full-time, ready to start immediately.
