I'm Nigel and I have worked as a Healthcare Advocate and Healthcare Claims Specialist, assisting customers with insurance-related concerns, claims inquiries, benefits, and healthcare information.
I’m experienced in handling sensitive customer concerns, explaining complex information clearly, researching issues, documenting interactions accurately, and providing professional and empathetic support. I’m organized, detail-oriented, dependable, and comfortable working in fast-paced environments while maintaining accuracy and quality service.
I’m looking for remote opportunities where I can use my healthcare and insurance experience in customer service, claims support, healthcare administration, insurance support, or virtual assistance.
