I am a friendly and reliable Customer Service Representative with over 4 years of BPO experience. I have experience handling customer inquiries, hotel reservations, accounts, technical concerns, orders, complaints and upselling. I am skilled in communication, problem-solving, multitasking, and using computer systems and CRM tools such as Salesforce. I am detail-oriented, adaptable, and willing to learn new tools and tasks while providing reliable and efficient support to clients.