Reliable and adaptable Virtual Assistant with experience in customer service, CRM-based order support, content moderation, and leadership. Experienced in handling customer inquiries, processing orders, assisting with delivery concerns, managing information through CRM systems, and reviewing TikTok content based on platform policies.
I am comfortable working in fast-paced environments, handling high-volume tasks, following detailed instructions, and finding practical solutions to customer concerns. My experience with Target and the ByteDance account at Alorica has developed my attention to detail, communication, problem-solving, and ability to quickly learn new systems and workflows.
I am also experienced in leadership and team coordination through my previous student leadership roles. I am reliable, resilient, organized, and willing to learn new tools and processes to support a client’s daily operations.
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