Customer Service Specialist | Email, Chat, Phone Support & CRM Management - Customer service professional with 3+ years of experience resolving inquiries, processing claims, tracking orders, troubleshooting account issues, and managing customer information using Salesforce, Genesys, Microsoft Office, and Google Workspace

Driven Customer Experience Specialist with 3 years + of experience handling high volume calls, account management, and multi-channel support. Valued as a dedicated problem solver and articulate communicator who consistently achieves top tier satisfaction and quality assurance scores. Aims to be known as a resilient, efficiency-driven worker who elevates customer trust and team productivity.