Hi, I’m Joven Creencia Gaña
I am a hardworking and reliable Virtual Assistant with experience in e-commerce, Amazon, Shopify, customer service, and social media management. Skilled in SEO, keyword research, listing optimization, order and inventory management, dropshipping, and Helium 10. Detail-oriented, organized, and committed to providing quality support, completing tasks accurately, and helping businesses operate efficiently.
I also have1 year of experience as an Amazon VA and Shopify VA, supporting online stores with product listing management, product research, data entry, product information management, content and listing optimization, titles, descriptions, keywords, and store organization. I am comfortable working with product data and maintaining accurate, professional, and customer-friendly listings. In addition, I have 1 year of experience as a Social Media Manager, assisting with social media content, page management, customer engagement, and other tasks that help maintain an active and professional online presence.
My skills also include administrative support,
email and chat support, customer service, online research, data entry, documentation and record-keeping, spreadsheet management, Google Workspace, Microsoft Office, Canva, ChatGPT, Amazon Seller Central, Shopify, and task coordination. I have professional experience in technical support and customer service under the PLDT account at Conduent, where I handled customer concerns, technical issues, escalations, account requests, follow-ups, and service-related concerns.
I am highly teachable, adaptable, organized, dependable, and committed to quality work. I understand that every client has different systems and processes, so I am always willing to learn new tools and workflows. My goal is to become a reliable long-term Virtual Assistant and trusted partner who can save clients time, keep their business organized, handle assigned tasks efficiently, and contribute to business growth.
If you are looking for a Virtual Assistant who is responsible, willing to learn, communicates clearly, and takes every task seriously, I would be happy to support your business.
This version positions you not only as a General VA, but also as an Amazon VA, Shopify VA, and Social Media Manager, giving you more keywords that potential
OnlineJobs.ph clients may search for.
