Hi! I’m Hajie, an Information Systems graduate and Technical Support Engineer with hands-on experience in technical troubleshooting, documentation, inventory management, data organization, and user support.
I’m currently open to opportunities in Technical Support, IT Helpdesk, Service Desk, Technical Support Engineering, Shopify Product Listing, E-commerce VA, and Data Entry.
In my previous role, I handled hardware and software issues, user accounts, support tickets, IT assets, and documentation. I’m familiar with tools and systems such as Microsoft 365, Windows, Active Directory, Azure, ServiceNow, and remote support tools.
With my typing skills of 110 wpm, I’m also comfortable working with product data, spreadsheets, inventory records, and repetitive tasks that require accuracy. While my background is mainly in IT, I’m a quick learner and comfortable adapting to new platforms and workflows.
I’m reliable, detail-oriented, and always willing to learn. I’m looking for an opportunity where I can use my existing skills while continuing to grow and take on new responsibilities.