My most recent role was as an Executive Assistant and Office Manager for a U.S.-based home services company specializing in exterior cleaning. In this position, I supported daily operations, managed administrative functions, and assisted leadership in maintaining efficient workflows.
From 2021 to 2024, I worked as a Senior Guest Service Advisor for a leading property management company in the UK. I led a remote team based in the Philippines, overseeing guest and owner communications while supporting the operational side of the business to ensure smooth day-to-day service delivery.
Between 2019 and 2021, I worked with a real estate company, where I managed social media accounts across Facebook, Twitter, Instagram, and YouTube. I launched and monitored Facebook advertising campaigns, created graphic and video content, wrote marketing copy, and handled inquiries from prospective clients.
Earlier in my career, from 2013 to 2016, I worked in the BPO industry, supporting U.S. and Canadian telecommunications companies. My responsibilities included handling general inquiries, billing concerns, technical support, and sales. I also supported an online optical retailer serving customers in the U.S., Canada, the UK, Australia, and New Zealand, managing customer inquiries, sales, prescription interpretation, and email support.
I am proficient in Google Workspace and Microsoft Office applications and am highly detail-oriented, organized, and goal-driven. I am a fast learner who adapts quickly to new systems, processes, and changing priorities.
