Registered Civil Engineer and experienced Customer Service Representative with a background in construction estimating, quantity take-offs, drafting, site engineering, project coordination, and client support. Skilled in preparing BOQs, material estimates, cost estimates, construction drawings, and project documentation using Bluebeam Revu, PlanSwift, Microsoft Excel, AutoCAD, SketchUp Pro, and Google Drive.
Experienced in handling client inquiries, troubleshooting concerns, providing effective solutions, and maintaining professional communication. A detail-oriented, adaptable, and hardworking professional with strong communication, research, problem-solving, organization, and teamwork skills, capable of working independently or collaboratively in both technical and customer-focused environments.