Operations and Systems Leader with over 10 years of experience driving operational excellence, team performance, and continuous business process improvement across marketing, technology, and strategy-led organizations. A collaborative people leader who builds clarity and alignment by connecting teams, systems, and tools to work seamlessly together. Skilled in workflow design, CRM and SaaS management, AI integration, and financial coordination. Known for leading with empathy, improving efficiency, and creating scalable processes that deliver measurable business impact.