I have years of experience in the BPO industry handling various accounts such as customer/technical support roles for both voice and non-voice. I've transitioned to a work-from-home setup since 2018 as a VA. I also consider myself a computer enthusiast since I'm a gamer and have also built dozens of desktop computers for personal use and for friends/clients which translates to decades of experience handling computer hardware and software. Experience in Customer and Technical support roles, Voice and/or Non-voice line of business front or back office. I also have experience in order tracking, shipping, remote warehouse monitoring and anything related to gaming computers/laptops or just games in general.