I help businesses handle customer inquiries, email support, data entry, and administrative tasks while keeping information and documentation organized.
I have 700 hours of hands-on internship experience in aviation and logistics, including 400 hours as a Customer Service Intern with Etihad Cargo and 300 hours as an Operations Intern with SkyPasada. My experience includes assisting with customer concerns, cargo tracing, information tracking, flight scheduling, boarding processes, documentation, and other time-sensitive operational tasks.
I also have experience coordinating programs and events involving 500+ attendees, managing records, handling documentation, and coordinating multiple responsibilities through my leadership and operations roles.
I can support your team with:
• Customer Service and Customer Support
• Email Support and Correspondence
• Data Entry and Information Tracking
• Administrative Assistance
• Document and File Organization
• Record Keeping
• Task and Schedule Coordination
• Basic Operations Support
I use Google Workspace, Microsoft Office, Excel, Canva, ChatGPT, Grammarly, Gemini, Zoom, Google Meet, -----------, and Notion. I also hold Google Workspace and HubSpot Inbound certifications.
I am available for full-time remote work from 8:00 AM to 12:00 AM Philippine Time (PHT), and I am looking for a long-term working relationship with an employer.
If you need a Customer Service VA who can also handle administrative and operational tasks, I would be happy to discuss how I can support your team.
