As a Virtual Assistant with over seven years of experience, I am committed to ensuring the smooth and efficient operation of the office. My expertise includes managing order processing, coordinating with various departments, and delivering exceptional customer service.
I take pride in my ability to handle a variety of tasks. I am dedicated to providing excellent service and support to help the office run at its best.
Customer Relations and Office Management – More than four years of experience providing clients with administrative support. Provide answers and solutions to each question, inquiry, concern, and problem. Managing office communications, drafting and reviewing documents, record keeping, and other administrative tasks.
Oriented and has experience with various applications such as Microsoft 365, Microsoft Dynamics CRM, HubSpot, GSuite, Trello, Sales Nav, Seamless AI, ZoomInfo, QuoteWerks, Autotask, and WordPress.
Fast learner, quick, hardworking, competitive, good listener, committed to work, and would always go the extra mile to complete tasks.
Other skills and experience are:
-Data entry
-List pulling and scrubbing
?Lead generation
-Calendar management
-Creating quotes, purchase orders, and invoices
-Draft documents and letters
-Email support
Content Management/Article Writing – More than 3 years of researching and writing content such as email articles, product reviews, blogs, step-by-step guides, product descriptions, and articles of the Make Money Online website niche.
SEO– Basic knowledge of SEO and tools like Jaaxy and domain authority checker.
WordPress Management – More than a year managing various WordPress websites. Has experience using the Thrive Architect theme.
