Medical Virtual Assistant, Data Entry, Fast Typing, Patient Scheduling, Insurance Documentation, Patient Referral, Administrative Support, Reporting, Customer Management, Fraud Dispute Handling, Email Management and Computer/CRM Systems.

Hello! I’m a reliable and detail-oriented Virtual Assistant with 2 years of experience working remotely as a Medical Virtual Assistant, along with BPO customer service experience at Concentrix.

As a Medical VA, I handled patient referrals, scheduling, insurance documentation, data entry, reporting, and other administrative tasks. I became highly proficient in fast and accurate typing, managing information, organizing schedules, and handling confidential patient documents.

I also worked at Concentrix in a Capital One customer service account, where I handled customer concerns and fraud transaction disputes. This experience strengthened my communication, problem-solving, customer service, and computer skills, as I worked with multiple systems and tools.

I am a fast learner, organized, adaptable, and comfortable working independently. I take my responsibilities seriously and always make sure that tasks are completed accurately and on time.

I’m looking for a long-term opportunity where I can use my existing skills, continue learning, and provide reliable support to my client.