I am a versatile and accomplished professional with a rich background spanning human resources, recruitment, customer service, and administrative roles. Currently serving as a Human Resources Assistant at Storylines Global Inc., I am adept at managing a wide range of HR functions, including recruitment, onboarding, and employee relations. My experience as a Corporate Recruiter further refined my skills in defining recruitment needs, tracking key performance indicators, and ensuring a positive candidate experience from application to
----------- my previous roles as a Guest Correspondence Officer at Bonjour Residences, LTD, and Regional Account Supervisor at Lokal Estates LLC, I honed my administrative and customer service capabilities. Handling tasks such as invoicing,
email management, and dynamic pricing, I excelled in maintaining positive guest relations, implementing satisfaction surveys, and conducting effective follow-up communication. My time at Lokal Estates also involved overseeing client communication, recruitment, and the management and training of employees.With a keen eye for detail and organizational proficiency, I contributed significantly to the success of regional account management and administrative tasks. In addition, my experience as a Recruiter & Virtual Assistant at Great Admin involved posting job ads, conducting full-cycle recruiting, onboarding and training new hires, and managing client assignments, showcasing my ability to handle diverse responsibilities efficiently.Furthermore, my tenure as a Travel Consultant at IGT Solutions PVT LTD and Customer Service Representative roles at Eperformax BPO Contact Centers and iQor Philippines equipped me with strong communication skills, problem-solving abilities, and customer-centric approaches. Whether advising passengers, handling billing inquiries, or managing customer service calls, I consistently demonstrated a commitment to
excellence.My diverse background encompasses roles such as a Front of the House (Receptionist) at Tujo Bar-serrie & Grill in Kuala Lumpur, Malaysia, and a brief yet impactful stint as a Customer Service Representative at Eperformax BPO Contact Centers in Pasay, Manila. These roles enhanced my interpersonal skills, event organization capabilities, and customer-focused mindset.Throughout my career, I have cultivated a proactive and adaptable approach, thriving in dynamic environments. My experience underscores my commitment to excellence, attention to detail, and a customer-centric mindset. I am excited about the opportunity to leverage my diverse skill set and contribute to the success of a dynamic organization.
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